[Give her a second, she needs to try and calm down.]

Because this hasn't been easy. We've been trying so hard and we're so far away from home and we...

[She just cries harder for a second there.]

...even getting here was hard, we all almost froze to death on the way in and there are those frozen people and that was the scariest thing I've ever seen, and...

[She swallows hard.]

...and you look like you need a blanket and a mug of hot tea, for starters, and I'm worried.